Communication Solutions

Communication Solutions

Understand Customer Communication

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” Lee Iacocca.

There is nothing more fundamental, and more challenging, than effective communication. Some sentences crackle with power. Others fail to even be noticed, let alone understood.

Our communication solutions help you understand which messages resonate, and which obfuscate.

Solutions that just work

Mailbox simulates real world interaction and consideration by uncovering how consumer facing communications perform, with detailed evaluation of the value proposition, messaging and communication levers.

Inbox simulates real world interaction with email, to help you develop efficient emails that break through the clutter and resonate with your target audience. Message Filter is an ultra-efficient approach to testing claims and messages. And our approach to Campaign Measurement delivers laser focused campaign tracking. Utilize Text Analytics to find meaning in your open-end text data without the wait or cost of standard coding.

Creative Insights (powered by add+impact®) measures the implicit and explicit responses at every stage, giving you a complete picture of how your ad is working.


Better Products

High-quality feedback about your product, right from your customers.

Confident Decisions

Turn your customers into brand ambassadors and fans.

Better Customer Service

No more guesswork. Just smart, informed decision-making.